Privacy Policy

This Privacy Policy explains how crambitter.com (“we”, “our”) collects, uses, stores, and protects personal data when you visit our website and when you submit information through our contact/lead form.

1. Who we are

Provider: crambitter.com, PE.

Address: 6 Bohdana Khmelnytskoho St, Kyiv, 01054, Ukraine.

Registration (EDRPOU): 02396938.

Contact: contact@crambitter.com; +380 981 911 3208.

Managing Director: Maria Dubois.

2. What personal data we collect

  • Contact form / lead form data: name, email, phone number (if provided), and the message you send.
  • Technical data: IP address, device/browser type, pages viewed, date/time of access, and similar identifiers collected automatically for security and service operation.
  • Cookies and tracking-related identifiers: data used to remember preferences and to understand how the site is used, subject to your choices/consent where applicable.

3. How we use personal data

We use personal data for the following purposes:

  • To respond to your inquiries and process your contact/lead request.
  • To operate, secure, and maintain the website.
  • To analyze website usage and improve content and functionality.
  • To manage communications with you, including follow-up by email or phone.

4. Legal basis for processing (Ukraine)

If we process personal data through cookies or other tracking technologies (including analytics or advertising-related identifiers), we obtain lawful permission/consent and comply with requirements of the Law of Ukraine “On Personal Data Protection” № 2297-VI (01.06.2010).

We process data we receive from your contact/lead form to handle your request and communicate with you. We only use such data to the extent necessary for these purposes.

5. Cookies, consent, and your choices

We may store small files (cookies) or use similar technologies on your device. Where required, we ask for your consent before setting non-essential cookies/trackers. You can manage your browser settings and, where available, your choices through cookie preferences.

6. How we share personal data

We do not sell your personal data. We may share personal data only when necessary to provide the service (for example, with service providers supporting hosting, analytics, or communications) and subject to appropriate safeguards. We also may disclose data if required by law.

7. Data storage and security

We store personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law. We apply reasonable technical and organizational security measures to protect personal data against unauthorized access, alteration, or destruction.

8. Your rights

Under applicable Ukrainian law, you may have rights related to your personal data, including the right to access your data and to request correction or deletion in certain cases. To exercise your rights, contact us using the details in the “Contact us” section.

Where processing is based on consent, you may withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.

9. Pre-contract and consumer information (if applicable)

If our website is used for concluding an electronic contract or for service arrangements, required pre-contract information and identification are provided before concluding the electronic contract in accordance with the Law of Ukraine “On Electronic Commerce” № 675-VIII (03.09.2015).

Information about consumer rights and dispute resolution (where applicable to the transaction) is provided in accordance with the Law of Ukraine “On Consumer Rights Protection” № 3153-IX (10.06.2023) and the Law of Ukraine “On Consumer Rights Protection” № 1023-XII (12.05.1991).

10. Contact us

For questions about this Privacy Policy or personal data processing, contact:

Email: contact@crambitter.com

Phone: +380 981 911 3208

Address: 6 Bohdana Khmelnytskoho St, Kyiv, 01054, Ukraine